MERGER REPAIR: When M&A Integration Goes Wrong

From The Complete Guide to Mergers and Acquisitions

Your company closed the deal over two years ago, but the combined organization is still not operating effectively as one company. Results are below forecast, customers and talent are defecting and shareholders are pressuring the Board. This should not be the case, right?  You thought you covered all the bases this time, but things just aren’t working, and it’s up to you to get things back on track. What now???

Think you are alone in this situation? Not so. According to a recent study by the authors of The Complete Guide to Mergers & Acquisitions: Process Tools to Support M&A Integration at Every Level, Second Edition (Jossey-Bass), out of 124 experienced acquirers from 21 different industry segments, almost half (49%) of respondents indicated that their company currently had one or more prior deals in need of “merger repair” (Herndon, Galpin).

This article identifies common symptoms you can use to confirm potential target areas in need of merger repair and suggests two proven tracks of merger repair including:

1.)  Rapid action projects to immediately address the underlying business performance issues

2.) Overall M&A process improvements to further strengthen your organization’s internal M&A capability.

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Presented courtesy of:  M&A Partners, Integration Partner of the M&A Leadership Council, mapartners.net